As of March 29, 2020, 11 cases of coronavirus were registered in the Perm Territory. Almost 3,500 people are in self-isolation, and 51 patients have signs of an acute respiratory viral disease and are waiting for test results. That is why a coronavirus hotline in Perm was created to provide advice to residents and regulate the situation.
Who to call if you suspect a coronavirus in the Perm Territory?
The Coronavirus hotline in Perm started working from 03/12/2020. Anyone can call her. The hotline works without breaks and days off. If a person wants to contact the Ministry of Health of the Russian Federation, then he needs to call 8-800-200-0-200.
FBUZ Center for Hygiene and Epidemiology in the Perm region also opened a hotline, which has the number 8-342-208-34-68. If you need to contact the Ministry of Health in the Perm Territory, you can call 8-342-258-07-87. Specialists answer calls from 8 am to 8 pm.
Media correspondents checked the work of hotlines. Operators answer calls in less than one minute.
Who answers the calls and how can they help?
Rospotrebnadzor hotline operators are employees who have undergone special training. Appeals of citizens are processed by operators in shifts, so the call center works around the clock.
Line operators specialize in a variety of issues related to the coronavirus. They tell citizens about the symptoms of the disease, effective means of protection against infection. If necessary, call center employees can issue a sick leave remotely. The hotline receives calls with proposals to provide additional measures to combat the coronavirus. Clients can complain to the call center operator about the illegal actions of employers or medical professionals.
It is recommended to call the hotline to people who previously stayed in epidemiologically unfavorable countries. The person must provide information to the operator about the country in which he was, where he is at the moment and whether he has symptoms. This will allow tracking the movement of people and limit the possibility of the spread of coronavirus. If symptoms are present, operators will notify the medical facility of the patient's whereabouts. After that, a doctor comes to his house for a preliminary examination.
Other phones linked to the coronavirus
In the Russian Federation, a special hotline has been launched, which citizens can call if it is impossible to purchase a medical mask in a pharmacy. Also, those people who could not get antiviral medicines can apply here. Rospotrebnadzor has opened a call center that all residents of the country can call absolutely free of charge.
The website of the department reports that if there is a problem with the purchase of medical masks or medicines with antiviral action, a person is advised to call 8-800-550-99-03. The call center was created in order to control the availability of medical masks and medications in pharmacies. According to the authorities, this will help protect against the spread of coronavirus. A resident of any region of the Russian Federation can call the hotline.
The hotline in Perm was created to prevent the spread of coronavirus in the region. Thanks to the round-the-clock call center, social protection is provided for all residents of the city and region.